All transactions are considered final and non-refundable. We do not offer refunds unless the item you received is deemed faulty by Balud.
For hygienic purposes, we do not accept returns except for the following cases:
1. Change in size allowed if requested within 48 hours upon receipt of item. All shipping costs to facilitate exchange will be shouldered by the customer. Customer will be responsible in shipping the item back to us via preferred courier and will be charged a flat rate of P170.00 for shipping within Metro Manila and P220.00 for provincial areas. Balud has the right to deny size exchange if the merchandise is not returned in its original condition (worn, washed, altered, tags/hygiene seals removed).
2. In case change in size can not be granted due to stock availability, change in style may be allowed.
3. Strictly no size changed allowed for items purchased on sale.
All exchanges are subject for approval and under the assumption that tags and hygiene seals are still intact.